Our expert staff is dedicated to getting you paid more per claim, with more claims successfully collected upon each month, shortening your revenue cycle. To do so, we provide:
– Insurance eligibility and benefits verification Monday, Wed, Friday
– Daily claim filing
– Daily EOB processing
– Generating patient statements (custom time ranges) and superbills
– Tracking cash clients [Free]
– Denials, appeals & rejected claims management
– EOB reconciliation and management
– In/Out of Network Verification
– Coding & Auth Management
And if you need help with anything not mentioned above, feel free to contact us to learn if we can help.
Yes, absolutely. Note these claims take longer to process because they are processed twice.
We also file EAPs for our clients daily. Some EAP plans require provider-specific client information and we do not and cannot bill for these companies.
Yes we do.
Yes, we will track all your appointments and appointment payments for you by calling insurance companies to collect all your payment information on your behalf: check number, patient responsibility, and insurance payment information for every claim.
Yes! As of 2019, we can provide your practice credentialing services at a fixed rate per application.
Medicare — $260
Medicaid — $260
Any commercial insurance plan (e.g. Aetna, Cigna, BCBS, ValueOptions / Beacon, Magellan, etc) — $120
TheraThink charges 8% of the “allowed amount” or “contracted rate” for that session as dictated by the Explanation of Benefits receipt issued by the insurance company. We only charge for paid claims that we have completed.
We charge 8% of the combination of patient responsibility and insurance payment (the contracted or allowed rate) because, regardless of who pays you your contracted rate, we will always provide you and your clients the same excellent service, filing claims on both of your behalves.
If you are a group practice with two or more providers, please reach out about our group rates.
As of February 2019, because of ACA regulations, our ClearingHouse provider OfficeAlly has instituted mandatory claims processing fees for each unique tax ID + rendering NPI combination of claims filed through their clearinghouse.
All providers will be subject to a $35 / month / unique tax ID + rendering NPI fee for each month that claims are submitted through TheraThink.
If the administrative fee for processing claims is less than 5% of your total invoice, we will not charge you this claims processing fee.
We have no start up fee, no per claim submission fees, and we handle eligibility and benefits verification for free as well.
How We Work With You
We developed a mental-health-professional’s only HIPAA compliant application panel that securely houses your information using TSL/SSL encryption.
You log into your application panel online (no need to download anything, works on all web browsers, iPads, etc) to view information on your clients, appointments, and claims. We take that information and use it to file, follow up with, and account for every appointment you send to us!
You can also send us information via our HIPAA compliant Fax number as well.
You will need to notify us about your new or prospective client, whereupon we will do an eligibility and benefits verification on your behalf.
We handle this in one of two ways: 1) we simply move all your existing and new clients over to our service or 2) we take on just your new clients so you can try us out and compare us against your current solution.
We pride ourselves in turning them around within 48 business hours.
Less than one hour!
The 16th of every month.
We already employ the technology required with ICD10! Yes, we’re ready.
More About Us
Yes, but we do not publicly disclose them for obvious reasons. Please contact us below to obtain said information.
We established TheraThink in March, 2014 and have been happily billing since.
Our team is working 52 weeks a year to bill for our clients. We will always have a staff member available to reply to your concern within a business day.
We are located in Seattle, Washington and provide our services for therapists all across the United States.