Another short and simple tidbit from TheraThink’s expertise! If you know you need to get directly to a rep to ask questions, you can try the following three techniques to skip the “IVR” (automated phone system) and get directly to a human. Start saying “help” and “representative”. Often the phone system will ask you to […]
Archive by Author
Ideal Days & Times to Call Insurance Companies for Mental Health Providers [2016 Edition]
This will be a short and sweet blog post relaying our expertise to you folks! When should you call insurance companies? The best way to answer this question is actually: when should you not call insurance companies! Avoid Calling Insurance Companies on: Monday Friday Avoid Calling Insurance Companies During These Hours: 11am – 1pm First thing in […]
How to Get Started with TheraThink’s Billing Service
This short article will teach you the basics step to get started working with TheraThink. We’ll help you handle any and all of your mental health insurance claims, filing daily, with eligibility and benefits verification for free. Drop us a line or call us directly: 206.923.8954 New Get started guide Ready to reduce that billing […]
How to Bill Out of State Blue Cross Blue Shield Plans
In this brief article, you’ll learn how we at TheraThink always handle eligibility and benefits verification as well as claims filing for new patients with Blue Cross Blue Shield insurance plans filing from an out of state plan. We’ll teach you what questions to ask and how to always file correctly for these tricky plans! […]
Ketamine for Suicidal Depression – A Breakthrough In Mental Health Treatment or an Addictive Substance?
It seems as if low-dose Ketamine has a temporary but powerful ability to inhibit suicidal thoughts in at-risk, deeply depressed patients. Yet the lasting effects of this new “wonder drug” for depression are temporary, with relapse occurring with one week. Perhaps this may be a new, powerful intervention to help patients who are on the […]
United Health Care 90837 vs 90834 Requirements for Mental Health Billing
Quickly learn how to make sure your individual psychotherapy sessions get paid with United Health Care 90837 CPT code. United Health Care, Optum, and United Behavioral Health (UBH) have set limits for CPT code 90837 used by mental health outpatient providers. CPT code 90837 represents a 60 minute individual therapy session and now requires authorization […]
Blue Cross Blue Shield Out of State Plans
Updated Article –> Learn more here Scenario: You are offering services in California to a college student who uses her parent’s insurance from New Hampshire. How do you handle the billing for this case, where an out of state member is seeking mental health services in your state? Here are the important things to ask […]
How to Handle New Mental Health Patients for Insurance Billing
Handling new patients for insurance purposes is easy. Gather The Necessary Information You’ll need: a photocopy of their insurance card (front and back) — we recommend taking a photo with your smart phone all their demographic information (see free intake sheet download below) a signed billing agreement Sign Your Intake & Billing Agreement Use our […]
Switch From Your Current Mental Health Biller
Want to switch right now? Shoot us an email or call immediately to learn more about making the switch: (206) 693 – 4204 We understand that not all billing teams are created equal. Perhaps you’re working with a local, small “mom and pop” biller. He or she is a one-person operation, often overloaded with clients, […]
The Best Times to Call (And Not Call) Insurance Companies [Strategy + Tactics]
Quickly learn the best times to call insurance companies for eligibility and benefits calls, authorizations, and more. We use these principles and tactics within our billing service at TheraThink. This short guide will begin with Strategies to use to guide when to make a call. Then we’ll get down to tactics to use to make […]